Frequently Asked Questions

Frequently Asked Questions

1. Where will the lessons take place?

You choose! Lessons can be held in the comfort of your own home, online, or at any other location you and your tutor mutually agree on. We offer both offline (in-person) and online lessons.

2. How do you ensure quality and safety ?

Our tutors undergo rigorous screening, including identity verification, subject competency assessments, and background checks.

3. How quickly can I get a tutor in my area?

We have a pool of verified tutors in various locations. If we have an available tutor in your area, we'll assign them promptly. If not, please allow us 10 working days to find a tutor who meets our standards.

4. How much do lessons cost?

Lesson costs vary depending on the distance to your location (for offline lessons), lesson duration, and the number of students. We offer discounts for multiple students, and there are no processing fees.

5. Is there a refund policy?

Yes, we have a satisfaction guarantee. If you're not satisfied with the lessons, we'll replace the tutor at no extra cost or refund your balance after consultations.

Simply submit a request, we’ll get in touch with you.